Multiple Choice
Human Resource Specialist Julie Woodard must inform employees of a major reduction in health care benefits. When delivering this announcement, she should apply all the following techniques except
A) let the employees find out through the office grapevine.
B) inform the employees promptly.
C) deliver the news personally, if possible.
D) be honest.
Correct Answer:

Verified
Correct Answer:
Verified
Q65: All buffers should begin by complimenting the
Q66: If you are uncertain how the receiver
Q67: Taylor must send a bad-news message to
Q68: If you are required to deliver bad
Q69: The most important part of any bad-news
Q71: What is the best advice for presenting
Q72: Constructing messages saying no to emotionally involved
Q73: Which of these messages most effectively conveys
Q74: All bad-news messages should be presented using
Q75: Every business will have unhappy customers at