In the Context of Communication Barriers, Which of the Following

Multiple Choice

In the context of communication barriers, which of the following statements is true of civility and incivility?

A) Civility creates communication barrier and jars people's emotions.
B) Workplace incivility is low-intensity deviant workplace behavior.
C) Incivility cannot have positive effect in any circumstances.
D) Workplace civility is the avoidance of difficult or complicated issues.