Question 1

Which of the following is true of the elements involved in decision making?

Accepted Answer

A)   In many supervisory situations, no decision is needed, and decision making would be in vain.
B)   A supervisor's decision making is oriented towards the present only and should never contain an element of uncertainty.
C)   Decision making involves an unconscious process of selection.
D)   The decision to do nothing is always the best decision for a supervisor, because it it is always best to let the top management to make decisions. A

Question 2

In deciding between two alternatives, the supervisor should choose the one that:

Accepted Answer

A)   gives the greatest payoff at the lowest cost.
B)   gives the greatest payoff at the highest cost.
C)   gives the least payoff at the lowest cost.
D)   gives the least payoff at the highest cost. A

Question 3

Describe the four internal dimensions of the Myers-Briggs Type Indicator (MBTI) and some of the characteristics of the people who demonstrate each dimension.

Accepted Answer

People who use sensing become aware of things through their five senses and are usually patient, practical and realistic.   
People who prefer the use of intuition tend to be impatient, and idea and theory oriented.   
People who prefer thinking , use rational, logical processes to come to impersonal conclusions.   
People who prefer feeling, use innate processes that take into account one's own and others' values and beliefs.

Question 4

The _____ is the number of immediate employees a supervisor can supervise effectively.

Accepted Answer

A)   span of organization
B)   span of management
C)   span of leadership
D)   span of decision making

Question 5

What does the cost/benefit analysis entail?

Accepted Answer

The answer of What does the cost/benefit analysis entail?...

Question 6

The Vroom-Yetton model provides guidelines on the extent to which subordinates are involved in decision making or problem solving.

Accepted Answer

A) True 
 B)False

Question 7

The first step in the decision making process is to:

Accepted Answer

A)   provide feedback.
B)   define the problem.
C)   select alternatives for the problem.
D)   develop alternatives for the problem.

Question 8

According to the Myers-Briggs Type Indicator, people who rely on intuition tend to be patient and realistic.

Accepted Answer

A) True 
 B)False

Question 9

Managers must make decisions whenever they perform any of the five management functions-planning, organizing, staffing, controlling, and leading.

Accepted Answer

A) True 
 B)False

Question 10

Why do supervisors need to make decisions more frequently than other managers?

Accepted Answer

The answer of Why do supervisors need to make decisions...

Question 11

_____ is used to select the preferred alternative once the alternatives have been developed and information about them has been collected.

Accepted Answer

A)   A Gantt chart
B)   A cost/benefit analysis
C)   A PERT chart
D)   The critical path method

Question 12

The autocratic style is the only style that the Vroom-Yetton model describes.

Accepted Answer

A) True 
 B)False

Question 13

_____ is best defined as the conscious consideration and selection of a course of action from among available alternatives.

Accepted Answer

A)   Creative planning
B)   Decision making
C)   Scenario planning
D)   Balancing

Question 14

A supervisor's decision always contains an element of uncertainty.

Accepted Answer

A) True 
 B)False

Question 15

Improving an already effective preventive maintenance system is an example of:

Accepted Answer

A)   a non-programmed decision.
B)   opportunity decision making.
C)   problem solving.
D)   an organizational policy.

Question 16

According to the Myers-Briggs Type Indicator, people who prefer _____ are skillful in dealing with matters that require logic, objectivity, and careful examination of facts.

Accepted Answer

A)   feeling
B)   intuition
C)   thinking
D)   sensing

Question 17

Which of the following is true of managers?

Accepted Answer

A)   Top managers must make more decisions more often.
B)   Supervisors direct employees' behavior toward achieving their own goals.
C)   Employees look to top managers for more direction, guidance, and protection than do subordinates of managers at lower levels.
D)   The lower the level of management, the smaller the span of management.

Question 18

Discuss how decision making relates to the five management functions.

Accepted Answer

The answer of Discuss how decision making relates to the...

Question 19

Even if an outcome is inevitable, a decision is always needed.

Accepted Answer

A) True 
 B)False

Question 20

Following up on decision making involves exercising the management function of:

Accepted Answer

A)   downsizing.
B)   centralizing.
C)   leading.
D)   controlling.

Exam 3: Decision Making Problem Solving and Ethics

Which of the following is true of the elements involved in decision making?

In deciding between two alternatives, the supervisor should choose the one that:

Describe the four internal dimensions of the Myers-Briggs Type Indicator (MBTI) and some of the characteristics of the people who demonstrate each dimension.

The _____ is the number of immediate employees a supervisor can supervise effectively.

What does the cost/benefit analysis entail?

The Vroom-Yetton model provides guidelines on the extent to which subordinates are involved in decision making or problem solving.

The first step in the decision making process is to:

According to the Myers-Briggs Type Indicator, people who rely on intuition tend to be patient and realistic.

Managers must make decisions whenever they perform any of the five management functions-planning, organizing, staffing, controlling, and leading.

Why do supervisors need to make decisions more frequently than other managers?

_____ is used to select the preferred alternative once the alternatives have been developed and information about them has been collected.

The autocratic style is the only style that the Vroom-Yetton model describes.

_____ is best defined as the conscious consideration and selection of a course of action from among available alternatives.

A supervisor's decision always contains an element of uncertainty.

Improving an already effective preventive maintenance system is an example of:

According to the Myers-Briggs Type Indicator, people who prefer _____ are skillful in dealing with matters that require logic, objectivity, and careful examination of facts.

Which of the following is true of managers?

Discuss how decision making relates to the five management functions.

Even if an outcome is inevitable, a decision is always needed.

Following up on decision making involves exercising the management function of: