Question 1

Standing up for what is right is a primary way in which leaders create an environment of integrity.

Accepted Answer

A) True 
 B)False  True

Question 2

Scott Thompson resigned as the CEO of Yahoo after only four months on the job because reports revealed he had inaccurately claimed on his resume that he had a degree in computer science. This is an example of:

Accepted Answer

A)   arrogance.
B)   unethical behavior.
C)   servant leadership.
D)   stewardship. B

Question 3

Briefly describe courage.

Accepted Answer

Courage is the mental and moral strength to engage in, persevere through, and withstand danger, difficulty, or fear. Courage does not mean the absence of doubt, confusion, or fear, but the ability to act in spite of them when it is necessary for the greater good. In fact, if there were no fear or doubt, courage would not be needed. True leaders step through fears to accept responsibility, take risks, make changes, speak their minds, and fight for what they believe.

Question 4

Anger and frustration cannot be used for positive outcomes.

Accepted Answer

A) True 
 B)False

Question 5

The _____ leadership mindset emphasizes tight top-down control, employee standardization and specialization, and management by impersonal measurement and analysis.

Accepted Answer

The answer of The _____ leadership mindset emphasizes tight top-down...

Question 6

What sparks the courage for leaders to act?

Accepted Answer

A)   Desire for a reward
B)   Devotion to a purpose
C)   Media coverage
D)   Confidence

Question 7

Leadership courage means:

Accepted Answer

A)   overemphasizing pleasing shareholders.
B)   excessively promoting self-interest.
C)   reducing boundaries.
D)   staying with what is familiar.

Question 8

Why is whistleblowing an act of courage?

Accepted Answer

The answer of Why is whistleblowing an act of courage?...

Question 9

A(n) _____ leader possesses humility, maintains concern for the greater good, fulfills commitments, strives for fairness, serves others, and shows courage to stand up for what is right.

Accepted Answer

The answer of A(n) _____ leader possesses humility, maintains concern...

Question 10

One of the four basic principles that form the framework for stewardship is:

Accepted Answer

A)   transcend self-interest.
B)   tie rewards to contributions.
C)   inspire trust by being trustworthy.
D)   be a whistleblower.

Question 11

The framework for stewardship involves:

Accepted Answer

A)   separating the "managing" and the "doing" of work.
B)   teams of workers responding to a changing environment.
C)   the view that workers are basically lazy.
D)   the idea that few people should get paid simply to manage work.

Question 12

A servant leader:

Accepted Answer

A)   helps others grow and develop and provides opportunities for others.
B)   expects subordinates to be obedient.
C)   is responsible for the emotional well-being of subordinates.
D)   is at the preconventional level of personal moral development.

Question 13

The tendency of people to not voice their true thoughts because they want to please others is known as:

Accepted Answer

A)   the situational theory.
B)   the Abilene Paradox.
C)   personal moral development.
D)   Theory Y.

Question 14

Which of the following is a behavioral trait of unethical leaders?

Accepted Answer

A)   Establishing and communicating ethics policies
B)   Withholding help and support
C)   Rewarding ethical conduct
D)   Setting examples for others

Question 15

_____ is leadership in which the leader provides opportunities for others to gain materially and emotionally.

Accepted Answer

The answer of _____ is leadership in which the leader...

Question 16

How can anger and frustration turn into courage?

Accepted Answer

The answer of How can anger and frustration turn into...

Question 17

At the _____ of personal moral development, individuals are egocentric and concerned with receiving external rewards and avoiding punishments.

Accepted Answer

The answer of At the _____ of personal moral development,...

Question 18

Which of the following is an example of an ethical pressure that challenges the ability of leaders to do the right thing?

Accepted Answer

A)   Showing respect to each individual
B)   Meeting the demands of vendors or business partners
C)   Possessing humility
D)   Encouraging and developing others

Question 19

A principle of stewardship is to localize decisions and power to those closest to the work and the customer.

Accepted Answer