When the Local Fast-Food Restaurant Manager Caught One of Her

Multiple Choice

When the local fast-food restaurant manager caught one of her employees giving free food to his friends, she fired him on the spot. When another employee stayed late after work one night to help a woman start her car, the manager rewarded him. What type of control did the restaurant manager use in these two instances?

A) bureaucratic
B) objective
C) self-control
D) autocratic
E) connotative