To Make Social History-Taking a Positive Experience, the Case Manager

Multiple Choice

To make social history-taking a positive experience, the case manager should:
I.make sure the client understands the benefits of the data gathering.
II.attempt to put solutions to the client's concerns in place.
III.concentrate on completing all the required forms and documents.
IV.use the time to continue building the relationship with the client. ​

A) I and II
B) I and IV
C) II and III
D) I, III and IV