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    Business Communication Process Study Set 1
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    Exam 8: Positive Messages
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    A Phone Call or Face-To-Face Visit Is a Better Channel
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A Phone Call or Face-To-Face Visit Is a Better Channel

Question 62

Question 62

Multiple Choice

A phone call or face-to-face visit is a better channel choice than e-mail when you need to ________.


A) convey enthusiasm,warmth,or another emotion
B) smooth over disagreements
C) provide context
D) All of these choices.

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