Multiple Choice
Vanessa is about to begin the second phase of the 3-x-3 writing process as she works on a letter to her clients.What will she do first in this phase?
A) Analyze the purpose of her letter.
B) Collect any necessary information.
C) Proofread her first draft.
D) Compose the first draft of the letter.
Correct Answer:

Verified
Correct Answer:
Verified
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