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  3. Study Set
    Business Communication Process Study Set 1
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    Exam 8: Positive Messages
  5. Question
    Routine Request and Response Messages Should Be Written Using ________
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Routine Request and Response Messages Should Be Written Using ________

Question 74

Question 74

Multiple Choice

Routine request and response messages should be written using ________.


A) the indirect strategy
B) persuasive techniques
C) the direct strategy
D) heightened emotion

Correct Answer:

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