Multiple Choice
Which of the following is the best opening for an adjustment message?
A) Unfortunately,your negative experience with our restaurant reflects a common complaint by our customers.
B) We have credited your account for $36 to refund your dining bill.
C) We are so sorry that you had a bad experience while dining with us last month.
D) Although we generally don't offer refunds,we're willing to make an exception in this case.
Correct Answer:
Verified
Correct Answer:
Verified
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