True/False
Giving unhappy customers a chance to cool down is important,so companies should wait at least 72 hours to respond to a complaint.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q20: Business communicators should use the _ organizational
Q21: Michelle must write a bad-news message to
Q22: Which is the most effective statement in
Q23: Goals in communicating negative news should include
Q24: Cassandra will be writing a bad-news letter
Q26: Without a sound explanation of the _
Q27: A _ is a neutral or positive
Q28: The key to ethical communication lies in
Q29: What is the most accurate statement about
Q30: When organizations are involved in a crisis