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    Business Communication Process Study Set 1
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    Exam 9: Negative Messages
  5. Question
    Giving Unhappy Customers a Chance to Cool Down Is Important,so
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Giving Unhappy Customers a Chance to Cool Down Is Important,so

Question 25

Question 25

True/False

Giving unhappy customers a chance to cool down is important,so companies should wait at least 72 hours to respond to a complaint.

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