Multiple Choice
Which of the following statements is an example of resalein the closing paragraph of a bad-news message?
A) The product you ordered is no longer in stock.
B) You chose our best-selling model.
C) We are happy to send you an alternative product.
D) Because we are out of the product you ordered,we are referring you to our competitor.
Correct Answer:
Verified
Correct Answer:
Verified
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