Multiple Choice
Which of the following situations would require indirect organization of aclaim or complaint letter?
A) Melanie noticed that the charger cord for her Samsung Galaxy smartphone that she purchased last month is starting to split.
B) Gus ordered business cards that were printed on the wrong color of cardstock.
C) Chelsea's transmission failed two months after her car warranty expired.
D) Mike's December credit card statement contains a $65 charge that he didn't make.
Correct Answer:

Verified
Correct Answer:
Verified
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