Multiple Choice
Two technicians are discussing shop management. Technician A says that the owner of a small shop may be the only manager and may be the billing clerk and service writer. Technician B says that large shops may have many levels of management. Who is correct?
A) A only
B) B only
C) Both A and B
D) Neither A nor B
Correct Answer:

Verified
Correct Answer:
Verified
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