Multiple Choice
Two technicians are discussing shop operations. Technician A says that the accountant for the dealership may also be the cashier. Technician B says that service writers must understand enough about vehicle operations to understand the customer's concern. Who is correct?
A) A only
B) B only
C) Both A and B
D) Neither A nor B
Correct Answer:

Verified
Correct Answer:
Verified
Q60: Which group of technicians is eligible for
Q61: Describe a vehicle recall.
Q62: Two technicians are discussing dealership operations. Technician
Q63: The technician performs the basic profit-making portion
Q64: What should be included in a completed
Q66: Repair orders are generally assigned to which
Q67: Two technicians are discussing dealership operations. Technician
Q68: Two technicians are discussing business ethics. Technician
Q69: Flat rate compensation generally discourages speed and
Q70: What is true of manufacturer and vendor