Question 1

You can use the ____ window to install a printer, as well as to troubleshoot some typical printing errors.

Accepted Answer

A) Hardware and Systems 
B) Peripherals 
C) Devices and Printers 
D) Solution Center

Question 2

Match between columns
                        Premises:  A website that hosts forums of users and Microsoft experts where you can search, browse, and post questions and answers

Accepted Answer

The Answer of safe mode and print queue and  is...

Question 3

Name and describe the four guidelines to follow to prevent and solve low memory problems.

Accepted Answer

The answer of Name and describe the four guidelines to...

Question 4

Your computer has two types of memory: RAM and V-RAM . _________________________

Accepted Answer

A) True 
 B)False

Question 5

____ is a troubleshooting option for Windows that starts your computer with only basic services and functionality.

Accepted Answer

A) Startup Repair 
B) Safe mode 
C) Suspended Services 
D) Windows Light

Question 6

Case-Based Critical Thinking Questions
Case 10-1Charlie has been experimenting with using the Advanced Tools window.Charlie is looking to measure how well his computer does what it is supposed to do. What term corresponds to this?

Accepted Answer

A) resilience 
B) performance 
C) capacity 
D) resolution

Question 7

____ is a Task Manager window tab.

Accepted Answer

A) Resource Monitor 
B) System Diagnostics 
C) Services 
D) Programs

Question 8

You can open the ____ tab in Task Manager to identify unresponsive programs.

Accepted Answer

A) Apps 
B) Processes 
C) Runtime 
D) Programs

Question 9

Case-Based Critical Thinking Questions
Case 10-3Betty's computer won't start. After her initial panic, she remembers that there are many tools and options she can use to diagnose and hopefully fix the problem.Betty has tried the simplest solution given in the chapter, but it didn't work. The next step for her is to try ____.

Accepted Answer

A) System Restore 
B) Last Known Good Configuration 
C) safe mode 
D) Startup Repair

Question 10

The recommended amount of memory to use for ReadyBoost acceleration is three to five times the amount of RAM installed on your computer.

Accepted Answer

A) True 
 B)False

Question 11

A(n)____ occurs when a program retrieves data from RAM and stores it on the hard disk.

Accepted Answer

A) page fault 
B) error check 
C) process 
D) resource swap

Question 12

Match between columns
                        Premises: Is associated with Windows Remote Assistance

Accepted Answer

The Answer of print queue and paging file and  is...

Question 13

Match between columns
                        Premises:  P rovides details about apps and processes and shows how your computer is using system resources

Accepted Answer

The Answer of safe mode and paging file and Stop is...

Question 14

You use the Performance Options dialog box to optimize how Windows displays menus and windows. _________________________

Accepted Answer

A) True 
 B)False

Question 15

Although Action Center ____ are not designed to address every computer problem, they are a good place to start to keep your computer in excellent running condition.

Accepted Answer

A) troubleshooters 
B) monitors 
C) charts 
D) performance tests

Question 16

A paging file is also known as a(n)ROM file . _________________________

Accepted Answer

A) True 
 B)False

Question 17

A(n)service is a program or process running in the background that supports other programs. _________________________

Accepted Answer

A) True 
 B)False

Question 18

Before you make any major changes to your computer, ____.

Accepted Answer

A) set a System Restore point 
B) print out the contents of the Registry 
C) download the Microsoft Community app 
D) print out the current system configuration so you can discuss it with technical support

Question 19

If your ____ usage appears frozen at or near 100%, it is a signal that some programs may not be responding.

Accepted Answer

A) disk 
B) CPU 
C) network 
D) RAM

Question 20

Windows Performance Monitor allows you to ____.

Accepted Answer

A) monitor the performance of your Internet connection 
B) adjust and fine-tune the power usage of many of your system's components 
C) collect logs and generate reports 
D) track your keyboard input speed

Exam 10: Improving Your Computers Performance

You can use the ____ window to install a printer, as well as to troubleshoot some typical printing errors.

Identify the letter of the choice that best matches the phrase or definition.

Name and describe the four guidelines to follow to prevent and solve low memory problems.

Your computer has two types of memory: RAM and V-RAM . _________________________

____ is a troubleshooting option for Windows that starts your computer with only basic services and functionality.

Case-Based Critical Thinking Questions Case 10-1Charlie has been experimenting with using the Advanced Tools window.Charlie is looking to measure how well his computer does what it is supposed to do. What term corresponds to this?

____ is a Task Manager window tab.

You can open the ____ tab in Task Manager to identify unresponsive programs.

The recommended amount of memory to use for ReadyBoost acceleration is three to five times the amount of RAM installed on your computer.

A(n) ____ occurs when a program retrieves data from RAM and stores it on the hard disk.

Identify the letter of the choice that best matches the phrase or definition.

Identify the letter of the choice that best matches the phrase or definition.

You use the Performance Options dialog box to optimize how Windows displays menus and windows. _________________________

Although Action Center ____ are not designed to address every computer problem, they are a good place to start to keep your computer in excellent running condition.

A paging file is also known as a(n)ROM file . _________________________

A(n)service is a program or process running in the background that supports other programs. _________________________

Before you make any major changes to your computer, ____.

If your ____ usage appears frozen at or near 100%, it is a signal that some programs may not be responding.

Windows Performance Monitor allows you to ____.