Multiple Choice
Kasia is a technical support person in a small company. She is helping Gabriel, who is having a problem accessing software on his computer. Gabriel works on a Mac, so Kasia asks him to run the automated Mac OS X _____ program to repair Internet and e-mail connection settings.
A) Defender
B) Gatekeeper
C) Connection Doctor
D) FixIt
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Use _ to close an unresponsive application
Q3: A peripheral device relies on an updated,
Q4: To help diagnose and solve a problem,
Q5: Screen captures are collected at every click,
Q6: Task managing is a form of problem
Q7: A troubleshooting _ such as Try recommended
Q8: When a solution for an error is
Q9: A knowledge base is a Web-based site
Q10: Software updates must always be installed manually.
Q11: Some troubleshooting solutions will check settings and