Multiple Choice
______ can be described as a systematic process of applying the knowledge,tools,and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.
A) Logical design
B) Gap analysis
C) Business assessment
D) Change management
Correct Answer:

Verified
Correct Answer:
Verified
Q13: Getting end users involved in the development
Q14: Why is communication important in managing a
Q15: Unfreezing is specifically mentioned as one of
Q16: Forces for change are _.<br>A) internal only<br>B)
Q17: The change agent is a person who
Q19: A person who is responsible for leading
Q20: What can be done to reduce resistance
Q21: A needs analysis indicates the differences between
Q22: Organizational climate is an organization’s collective values,
Q23: Discuss the role of the change agent.