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  2. Topic
    Business
  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 6: Problem Solving
  5. Question
    A Conflict Involves a Serious Clash of Values, Perceptions, or Ideas
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A Conflict Involves a Serious Clash of Values, Perceptions, or Ideas

Question 8

Question 8

True/False

A conflict involves a serious clash of values, perceptions, or ideas and can jeopardize productivity in terms of one's relationships at work and dealings with customers.

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