What Is the Most Important Thing an Organization Can Do

Multiple Choice

What is the most important thing an organization can do to ensure that a performance appraisal process can withstand legal scrutiny?

A) Base the standards on a sound job analysis and make sure all involved know what the standards are.
B) Make sure managers are not biased in their delivery of appraisal feedback.
C) Use calibration and train the managers on how to deliver feedback.
D) Make sure the tool is reliable.