Question 1

An organization is considering services it can successfully provide to its customers. One of the services, however, is deemed to be difficult to offer with a high degree of certainty of success. The organization has decided not to offer the service because of the risk in offering the service, and failing. What risk response is used in this scenario?

Accepted Answer

A)   Transference
B)   Sharing
C)   Avoidance
D)   Mitigation C

Question 2

You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?

Accepted Answer

A)   There is no limited amount as the jury can determine damages
B)   $50,000
C)   $300,000
D)   $500,000 C

Question 3

Which of the following is an intangible cost of an international assignment?

Accepted Answer

A)   Career support for spouse in home and host country
B)   Allowances
C)   Home leave for vacation back to the home country to visit family
D)   Opportunity cost of potential contributions in home country D

Question 4

If an employee wants to participate in a union, they'll often have union dues to pay. The employer is obligated to deduct the payment from the employee's paycheck and give it to the union only if which condition is met?

Accepted Answer

A)   The person requesting for the union dues deduction must make the request in writing.
B)   The union representative must contact the employer and verify the request on behalf of the employee.
C)   The person requesting for the union dues deduction must be employed for more than 90 days.
D)   The person requesting for the union dues deduction must be employed for more than 120 days.

Question 5

You have just hired a job candidate for a position in your company. You are now required by the Immigration and Control Act of 1986, to complete an employment eligibility form to verify the new employee's eligibility to work in the United States. Within how many days must you complete this form?

Accepted Answer

A)   3 days
B)   30 days
C)   7 days
D)   10 days

Question 6

Your organization is likely to be purchased by a competitor. The Management has asked you, in confidence, to complete environmental scanning to determine the effects of the purchase on your organization's culture, customers, and employees. What is environmental scanning?

Accepted Answer

A)   Environmental scanning is a review of the opportunities and threats that a condition may have on an organization.
B)   Environmental scanning is the process of assessing the effects of an organization change on both macro and micro elements in an organization.
C)   Environmental scanning is a review of the cultural achievability of a new project, organizationalchange, or market influence on at least three factors in an organization.
D)   Environmental scanning is an internal review of an external catalyst.

Question 7

A company has planned and executed an a successful 3-year international assignment of an individual to its new office in Beijing, China. The individual has three more month on assignment before returning to the United States. The expatriate has repeatedly e-mailed and called leaving messages with both the home country manager and the human resources professional in orger to inquire about his new role after the assignment, but has not received any response. In response, the international assignee has gotten more anxious, which has affected his productivity. Which of the following outcomes is NOT likely as a direct result of the above scenario?

Accepted Answer

A)   Individual quits after returning from the assignment
B)   Successful repatriation
C)   Brownout of the individual
D)   Host country manager facilitates the response regarding his career growth

Question 8

What of the following statements defines total rewards?

Accepted Answer

A)   It is the total amount of pay a person earns per year.
B)   It is the compensation and the benefits a person earns.
C)   It is the amount of pay a person earns per hour.
D)   It is the compensation a person earns for their time.

Question 9

Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?

Accepted Answer

A)   It means that Mark will be the person that reports on the plan's implementation to management
B)   It means that Mark will be the person that reports on the plan's implementation to the Department of Labor
C)   It means that Mark will be the person responsible for actually implementing the plan
D)   It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company

Question 10

When communicating cross-culturally, which of the following filters is the LEAST likely to impact and distort the message sent?

Accepted Answer

A)   Culture
B)   Language
C)   Non-verbal cues
D)   Experiences

Question 11

Amy is a sales person for your company and she earns her pay based on commission. Amy's pay is known as variable pay or what other term?

Accepted Answer

A)   Fixed pay
B)   Commission only
C)   Base pay
D)   At risk pay

Question 12

Management and union representatives are working through a collective bargaining agreement. What term is used in this process to describe arbitration that is used to resolve conflicts around contract language in the collective bargaining agreement?

Accepted Answer

A)   Decisions
B)   Permanent arbitration
C)   Interest arbitration
D)   Ad hoc arbitration

Question 13

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

Accepted Answer

A)   Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections
B)   Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections
C)   Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints
D)   Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

Question 14

Fred is a union employee who has been summoned by the management to an investigatory hearing regarding his conduct. Fred would like to have a union representative with him at the meeting. What is the name of the right that allows Fred to have a union representative with him at the meeting?

Accepted Answer

A)   Management Rights
B)   Bumping Right
C)   Right of Way
D)   Weingarten Right

Question 15

You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?

Accepted Answer

A)   Administrative assistants
B)   Sales people
C)   Manual workers
D)   Managers

Question 16

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional.Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?

Accepted Answer

A)   The Clayton Act
B)   The Railway Labor Act
C)   The National Labor Relations Act
D)   The National Industrial Recovery Act

Question 17

If an employer ignores stress in employees what symptom are employees likely to develop?

Accepted Answer

A)   De-motivation
B)   Burnout
C)   Tumors
D)   Turnover

Question 18

As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?

Accepted Answer

A)   Loss of investment
B)   Loss of life or limb
C)   Safety training for workers in construction
D)   Fines and penalties for breaking regulations

Question 19

Your organization will be using the point factor technique in their evaluations of job performance. You need to communicate what the point factor technique accomplishes as you're the HR Professional for your organization. Which one of the following best describes the point factor technique?

Accepted Answer

A)   Specific compensable factors are identified and then performance levels within the factors are documented.
B)   Specific compensable factors are identified and then performance levels within the factors are weighted on importance to the employee.
C)   Performance factors are identified by the employee and then performance levels within the factors are weighted based on importance to the organization.
D)   Specific compensable factors are identified and then performance levels within the factors are documented. The different factors and levels are weighted based on importance to the organization.

Question 20

You are the HR Professional for your organization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Accepted Answer

A)   IRCA-00
B)   1099
C)   IRCA-86
D)   I-9

Exam 2: Professional in Human Resources