Question 1

Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?

Accepted Answer

A)  It will continue until all of the stakeholders have been identified. 
B)  It will continue until the requirements have been approved. 
C)  It will continue as long as business analysis continues. 
D)  It will continue until the project charter is signed.

Question 2

You are the business analyst for your organization and you're training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?

Accepted Answer

A)  Stakeholders' needs, wants, and expectations 
B)  Solutions-based approach 
C)  Change-driven approach 
D)  Risk and reward solution

Question 3

You are the business analyst for your organization and you've been working with several stakeholders to gather requirements for approval. The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?

Accepted Answer

A)  The requirement with the conflict should be excluded from the approved set of requirements and must be resolved before it can be joined to the approved set of requirements. 
B)  The conflict must be documented as a risk. 
C)  The conflict must be resolved before the set of requirements may be approved. 
D)  The conflict must be documented in an issues log, assigned to an issue owner, and then the endeavor may continue.

Question 4

Which approach to business analysis activities deals with rapid delivery of the business value?

Accepted Answer

A)  Quality-driven 
B)  Change-driven 
C)  Plan-driven 
D)  Stakeholder-driven

Question 5

You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?

Accepted Answer

A)  There's an assumption that the perceived solution will create the desired benefit. 
B)  There are no constraints in the analysis process. 
C)  There is a cost, time, and quality constraint that must be satisfied to create the solution. 
D)  There will be a cost and time element to create the solution.

Question 6

A business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?

Accepted Answer

A)  Bottom-up 
B)  Top-down 
C)  From external drivers 
D)  From middle-management

Question 7

You are the business analyst in your organization and you've just completed the assessment on three different proposed solutions. In your judgment, you don't think any of the solutions provide enough value to justify being implemented. What should you tell the stakeholders?

Accepted Answer

A)  Choose the least costly solution. 
B)  Ask for more time to find justification for the solutions. 
C)  Terminate the initiative. 
D)  Present each solution and allow the stakeholders to decide.

Question 8

A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?

Accepted Answer

A)  Business case 
B)  Cost analysis 
C)  Risk assessment with positive risk analysis 
D)  Benefits-cost ratio

Question 9

There are five tasks and six inputs to requirements management and communication. As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?

Accepted Answer

A)  Requirement Management Plan 
B)  Work breakdown structure 
C)  Business Analysis (B
A)  communication plan 
D)  Solution scope

Question 10

A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?

Accepted Answer

A)  Cost 
B)  Schedule 
C)  Impact 
D)  Urgency

Question 11

Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

Accepted Answer

A)  Defining assumptions and constraints 
B)  Organizing requirements 
C)  Specifying and modeling requirements 
D)  Requirements verification

Question 12

You are the business analyst for your organization. Your stakeholders have recently reviewed and approved the set of requirements that you've presented to them. You have now baselined the requirements. What does it mean to baseline the requirements in the light of this scenario? Choose the best answer.

Accepted Answer

A)  The baseline represents the final collection and approval of all requirements. 
B)  The baseline represents the future set of physical deliverables. 
C)  The baseline represents the approved set of requirements and no additional changes are allowed. 
D)  The baseline represents the approved requirements and any changes must go through a change control system.

Question 13

You are the business analyst for your organization and you've identified a business need. In order to satisfy this business need, you believe that your organization will need to hire three electrical engineers, purchase equipment, and likely provide training to existing resources. What process is being described in this scenario?

Accepted Answer

A)  Communication needs 
B)  Assessment of capability gaps 
C)  Resource allocation 
D)  Resource procurement

Question 14

Which stakeholder in the solution assessment task will provide information on technical constraints that could limit the solutions that may be implemented?

Accepted Answer

A)  Project manager 
B)  Suppliers 
C)  Sponsor 
D)  Operational support

Question 15

You are the business analyst for your organization and you're creating a business analysis communications management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach. Which one of the following elements should not be included in the cultural analysis of the plan?

Accepted Answer

A)  Relationship to task completion 
B)  Relationship to authority 
C)  Relationship to religion 
D)  Relationship to time

Question 16

A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?

Accepted Answer

A)  Delay elicitation activities until the new BA joins 
B)  Run elicitation sessions in parallel to speed up the process 
C)  Ask the new BA to define the stakeholder engagement approach 
D)  Document outcomes of discussions with stakeholders

Question 17

High quality requirements have certain characteristics which distinguish them from low-quality requirements. Which characteristic of requirements demands that all requirements in a set or model support its overall purpose and scope?

Accepted Answer

A)  Complete 
B)  Cohesive 
C)  Correct 
D)  Consistent

Question 18

All of the following are documented approaches to business analysis work except for which one?

Accepted Answer

A)  Deming's Quality Circle 
B)  Six Sigma 
C)  Waterfall approach 
D)  Lean

Question 19

There are three inputs for stakeholder analysis. Which input describes the existing organizational units and their interactions with one another?

Accepted Answer

A)  Business need 
B)  Enterprise architecture 
C)  Matrix structure 
D)  Organizational process asset

Question 20

A business analyst (BA) is conducting a workshop with the purpose of analyzing a business process. Stakeholders of different business units are in attendance. Each stakeholder is able to explain their unit's contribution to the process, however, there is no end to end process owner who can provide a consolidated view. Which technique should the BA use to compare the stakeholder's inputs against each other in order to check for consistency and omissions?

Accepted Answer

A)  Schedule a follow-up workshop to give more time for additional input 
B)  Create a use case scenario that describes the process step by step 
C)  Develop a process model with swimlanes to highlight the handoff points 
D)  Create a logical data model with the information elicited

Exam 2: Certification of Competency in Business Analysis