You Are Working with the Project Stakeholders to Analyze and Prioritize

Multiple Choice

You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?  

A) Achieving customer satisfaction is a risk, as the project manager cannot control how satisfied the customer will be with the project deliverables.  
B) Achieving customer satisfaction is an assumption and should be documented in the project scope.
C) Achieving customer satisfaction should always map to the quality requirements for the project.
D) Achieving customer satisfaction is a subjective requirement and entails a high level of risk of being successfully accomplished.