A Business Analyst (BA) Is Tasked with Designing a Method

Multiple Choice

A business analyst (BA) is tasked with designing a method of ensuring that the requirements captured during the elicitation sessions satisfy the needs and expectations of the customer experience, within an initiative. The BA identifies a way that the stakeholder requirements can be structured to ensure realization of the desired customer experience. Which viewpoint describes the approach taken by the BA to structure the requirements?

A) User interactions
B) Business model
C) Audit and security
D) Business process model