A Company Wants to Increase Transaction Service Offerings Using Its

Multiple Choice

A company wants to increase transaction service offerings using its on-line channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities but the company management is unsure of the complexity of the project. What exercise must be carried out to determine the changes needed in the new application?

A) Perform gap analysis of current and future states
B) Identify internal solution component dependencies
C) Evaluate competitor applications
D) Assess organizational culture