Which of the Following Are Typical Steps in the Design

Multiple Choice

Which of the following are typical steps in the design of an organization's performance measurement system?

A) Understand organizational strategy; perform a situational assessment; establish measurement categories; and take actions based upon measurement results.
B) Categorize performance measures; establish a data collection plan; analyze data; and predict future performance.
C) Establish a measurement plan; create an organizational strategy linked to those measurements; trend measurement data; and measure data variability.
D) Perform a situational assessment; generate macro measurements; review measurement data; and change strategy based upon measurement results.