Multiple Choice
View the Exhibit. Refer to the exhibit. In this outbound task flow example using the mechanical dialer, what is the first contact the customer will hear?
A) Wait Announcement
B) Agent from Group 2
C) Agent from Group 1
D) Topic3
Correct Answer:

Verified
Correct Answer:
Verified
Q2: When you open a task flow set
Q3: You have created a new real-time screen
Q4: View the Exhibit. <img src="https://d2lvgg3v3hfg70.cloudfront.net/C1131/.jpg" alt="View the
Q5: In the IPOCC installation folder, there is
Q6: You have completed the Avaya_IP_Office_Contact_Center_Configuration.xlsm workbook and
Q8: In a historical report, where does Avaya
Q9: When creating a report, where can you
Q10: The basic default task flow is created
Q11: In which section can you enable the
Q12: Which component is responsible for the routing