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Avaya Workforce Optimization Select Is Setup to Use Pacific Time

Question 1

Multiple Choice

Avaya Workforce Optimization Select is setup to use Pacific Time. An agent is located in the eastern Time zone and the supervisor is located in Mountain Time zone. When supervisor views the particular agent interaction, in which time zone will the call start time be showing?


A) Mountain Time
B) Pacific Time
C) System Time
D) Eastern Time

Correct Answer:

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