Multiple Choice
Which statement BEST describes a service request?
A) A request from a customer for a new service
B) A generic description for the many types of request for change (RFC) that are received by the IT organization
C) A high priority RFC from a senior manager
D) A generic description for the many different types of demands that are placed upon the IT organization by the users
Correct Answer:
Verified
Correct Answer:
Verified
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