Multiple Choice
In Cisco Finesse 10.0(x) , Which is the last operation a supervisor needs to perform in order to intercept the call?
A) after a supervisor has transferred the call
B) after a supervisor has selected a talking agent for monitoring
C) after a supervisor has started monitoring a call
D) after a supervisor has barged into a call
Correct Answer:
Verified
Correct Answer:
Verified
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