Solved

Which Two Features Does Cisco Finesse Provide as an Out-Of-The-Box

Question 15

Multiple Choice

Which two features does Cisco Finesse provide as an out-of-the-box agent desktop? (Choose three.)


A) desktop for third-party ACD
B) phonebooks and workflows
C) content sharing gadget
D) basic call control (answer, hold, retrieve, end, and make call)
E) agent historical reports

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions

Q10: Which attribute can be created in Cisco

Q11: In a Cisco Finesse 10.0(x) deployment, primary

Q12: Which two system responses are valid if

Q13: Which two features does Cisco Unified Border

Q14: A Cisco Unified Contact Center Enterprise solution

Q16: In a Cisco Unified Contact Center Enterprise

Q17: When you deploy Cisco Unified CCE on

Q18: In Cisco Finesse 10.0(x), Which is the

Q19: For the Cisco Contact Center Enterprise Outbound

Q20: You deploy Cisco Unified Contact Center Enterprise