Refer to the Exhibit

Multiple Choice

Refer to the exhibit. Which initial action does a Customer Success Manager take?

A) Run analysis on all the license types used by the customer on all platforms
B) Share the report with the customer point of contact for license types B and D and determine causes
C) Provide trending information on license types B and D and share with all stakeholders
D) Inform the Sales Account Manager to position a new version of licenses types B and D with additional features