Multiple Choice
Which of these statements about resources and capabilities is CORRECT?
A) Resources are types of service asset and capabilities are not
B) Resources and capabilities are both types of service asset
C) Capabilities are types of service asset and resources are not
D) Neither capabilities nor resources are types of service asset
Correct Answer:
Verified
Correct Answer:
Verified
Q291: Which is the correct combination of Service
Q292: Which one of the following activities does
Q293: Which statement about Service Level Agreements (SLAs)
Q294: What do customer perceptions and business outcomes
Q295: What are the two MAJOR activities in
Q297: Which statement BEST describes the value of
Q298: Which of the following is an enabler
Q299: Which of the following are sources of
Q300: Which of the following would commonly be
Q301: Which one of the following is NOT