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    Certification
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    Information Technology Infrastructure Library (ITIL)
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    Exam 2: ITIL Foundation
  5. Question
    What Type of Record Should You Raise When a Problem
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What Type of Record Should You Raise When a Problem

Question 247

Question 247

Multiple Choice

What type of record should you raise when a problem diagnosis is complete and a workaround is available?


A) A service object
B) An incident
C) A change
D) A known error

Correct Answer:

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