Multiple Choice
Which of the following statements is INCORRECT?
A) The Service Knowledge Management System (SKMS) includes Configuration Management Databases (CMDB)
B) The SKMS is part of the Configuration Management System (CMS)
C) The SKMS can include data on the performance of the organization
D) The SKMS can include user skill levels
Correct Answer:
Verified
Correct Answer:
Verified
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