Multiple Choice
Which of the following activities are helped by recording relationships between Configuration Items (CIs) ? 1) Assessing the impact and cause of Incidents and Problems 2) Assessing the impact of proposed Changes 3) Planning and designing a Change to an existing service 4) Planning a technology refresh or software upgrade
A) 1 and 2 only
B) All of the above
C) 1, 2 and 4 only
D) 1, 3 and 4 only
Correct Answer:
Verified
Correct Answer:
Verified
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