Multiple Choice
The BEST description of the guidance provided by Service Design is?
A) The design and development of new services
B) The design and development of service improvements
C) The design and development of services and service management processes
D) The day-to-day operation and support of services
Correct Answer:
Verified
Correct Answer:
Verified
Q119: Which processes ensure the targets in the
Q120: Configuration Management Databases (CMDBs) and the Configuration
Q121: What is a RACI model used for?<br>A)
Q122: Which of the following identifies the purpose
Q123: The effective management of risk requires specific
Q125: Which of the following statements is CORRECT?<br>A)
Q126: Where would all the possible service improvement
Q127: The BEST description of an incident is:<br>A)
Q128: Which areas are NOT measured by process
Q129: Which one of the following is the