Multiple Choice
In which of the following situations should a Problem Record be created?
A) An event indicates that a redundant network segment has failed but it has not impacted any users
B) An Incident is passed to second-level support
C) A Technical Management team identifies a permanent resolution to a number of recurring Incidents
D) Incident Management has found a workaround but needs some assistance in implementing it
Correct Answer:
Verified
Correct Answer:
Verified
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