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A User Reports the Laser Printer Has Stopped Printing

Question 206

Multiple Choice

A user reports the laser printer has stopped printing. When performing a test print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was installed several weeks ago. There are no errors in the system's log. Which of the following is the MOST likely reason for the printer issue?


A) There is no connectivity between the printer and the computer.
B) The fuser has failed and requires replacement.
C) Printer drivers are not installed on the computer.
D) There is a stuck print job in the print queue.

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