Question 1

A user powers on a desktop computer, and the following error appears on the monitor: OS not found. The user notes there are no visual indications of an error. A reboot yields the same result. Which of the following is the MOST likely cause of the issue?

Accepted Answer

A)  The system partition is set to active. 
B)  A USB flash drive that contains offline diagnostics is plugged in. 
C)  The CD-ROM drive contains a Windows setup disk. 
D)  The boot order has changed.

Question 2

Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine. Which of the following steps should the technician take to resolve this issue?

Accepted Answer

A)  Press and hold the CPU power button for five seconds, and then power back on. 
B)  Disconnect and reconnect the internal hard drive. 
C)  Remove the CMOS battery and reinsert it after ten seconds. 
D)  Remove the motherboard and place it back into the machine after ten minutes.

Question 3

A company is concerned about the security of sensitive data on a laptop a user frequently takes off-site. Which of the following enables hardware encryption to secure user data?

Accepted Answer

A)  BIOS password 
B)  Hibernation mode 
C)  Trusted Platform Module 
D)  Screen-saver lock

Question 4

Which of the following servers provides access to user data over a LAN?

Accepted Answer

A)  Proxy server 
B)  DHCP server 
C)  Web server 
D)  File server

Question 5

A user is working on a Windows laptop in a conference room that has connectivity to a large-screen TV. The user attempts to connect to the TV using HDMI and VGA cables, but video does not display on the TV. Which of the following is the MOST likely cause of the issue?

Accepted Answer

A)  The TV resolution does not match the laptop 
B)  Screen mirroring is disabled 
C)  The screen brightness is set too low 
D)  There is a bad composite cable

Question 6

A user reports the laser printer has stopped printing. When performing a test print, the page comes out mostly blank with ghosting images. A technician verifies a new toner cartridge was installed several weeks ago. There are no errors in the system's log. Which of the following is the MOST likely reason for the printer issue?

Accepted Answer

A)  There is no connectivity between the printer and the computer. 
B)  The fuser has failed and requires replacement. 
C)  Printer drivers are not installed on the computer. 
D)  There is a stuck print job in the print queue.

Question 7

A virtual environment in which an application uses memory and a processor from a provider based on a leased rate that depends on the amount of resources used per month is referred to as:

Accepted Answer

A)  virtual application streaming service 
B)  metered service 
C)  resource pooling 
D)  SaaS

Question 8

Several company users are frequently forgetting passwords for their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

Accepted Answer

A)  Implement single sign-on. 
B)  Enable multifactor authentication. 
C)  Configure biometric authentication. 
D)  Remove complex password requirements.

Question 9

A technician is hired to install network cable in a crawl space running the length of a hallway. To do so without a fire code violation, which of the following types of cable should the technician run?

Accepted Answer

A)  Plenum 
B)  Fiber 
C)  Shielded 
D)  Coaxial

Question 10

After a new laser printer was installed, users began reporting issues. Duplicate copies of print jobs were not delivering fully separated copies; instead, similar pages were being stacked. Which of the following settings MOST likely needed to be checked to correct this issue?

Accepted Answer

A)  Collation 
B)  Duplexing 
C)  Orientation 
D)  Quality

Question 11

A customer's workstation will not boot. A technician runs diagnostics on the system and discovers it is set up in a RAID 0 configuration, and a single SATA hard drive has failed. The system was set up for performance. Once repaired, the customer requests redundancy be built into the system and an increase in performance. Which of the following describes how the technician should set up the new RAID configuration?

Accepted Answer

A)  RAID 1 configuration that will utilize new SSD 
B)  RAID 5 configuration that will allow the loss of a hard drive without failure 
C)  RAID 6 configuration that will allow the loss of two hard drives without failure 
D)  RAID 10 configuration utilizing new HDD

Question 12

Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?

Accepted Answer

A)  Virtual management console 
B)  Remote desktop protocol 
C)  Portable crash cart 
D)  Rack-mounted IP KVM

Question 13

Which of the following allows several VMs to run on a single host?

Accepted Answer

A)  Resource pooling 
B)  Multitenancy 
C)  On demand 
D)  Measured service

Question 14

Which of the following is the BEST example of cloud-based IaaS?

Accepted Answer

A)  A service that allows programmers to write and compile code in the cloud 
B)  A service that manages and restricts mobile devices via the cloud 
C)  A service that provides hardware to host multiple virtualized servers in the cloud 
D)  A service that hosts and manages email services for a corporation in the cloud

Question 15

A technician is trying to identify the reason why a user, who has a static IP address, is unable to browse the Internet. The technician runs the ipconfig command and gets the following:  The technician then runs the tracert 8.8.8.8  Which of the following is the MOST likely issue the user is having?

Accepted Answer

A)  There is a problem with a network router. 
B)  The wrong subnet mask is configured. 
C)  There is a problem with a network switch. 
D)  The user has an APIPA IP address configured.

Question 16

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Accepted Answer

A)  5.5V 
B)  12V 
C)  120V 
D)  220V

Question 17

A user calls the help desk stating a laptop is performing slowly and the hard drive activity lights are blinking continuously. A technician checks for enough hard drive space, disables antivirus and indexing services, and runs a full-system diagnostics check, which returns no failure. Which of the following should the technician do NEXT?

Accepted Answer

A)  Install a new hard drive 
B)  Check for hard-drive firmware updates 
C)  Replace the hard drive with a solid state drive 
D)  Configure the laptop in high-performance mode 
E)  Change the boot order in the system BIOS

Question 18

A technician receives a cellular call from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

Accepted Answer

A)  Hotspot 
B)  NFC 
C)  Bluetooth 
D)  VPN

Question 19

Which of the following resource types would be BEST suited to saving photographs from a mobile device with limited on-board storage?

Accepted Answer

A)  Cloud file services 
B)  Virtual desktop 
C)  Off-site email 
D)  Resource pooling

Question 20

A manager is trying to display a presentation using a ceiling-mounted projector in a conference room. The projector displays a "no signal" error on the pull-down projector screen. A technician verifies the projector's input cable is securely connected to the manager's laptop, and the laptop is set to presentation mode. Which of the following is the MOST likely cause of the issue?

Accepted Answer

A)  The laptop does not have the proper display driver installed. 
B)  The Miracast settings are improperly configured. 
C)  The projector is not compatible with the manager's laptop. 
D)  The source type is set incorrectly on the projector.

Exam 1: CompTIA A+ Certification Exam: Core 1