Question 1

Which of the following operating systems utilizes the web browser named Edge, replacing its older browser software?

Accepted Answer

A)  Windows 7 
B)  Windows 8 
C)  Windows 8.1 
D)  Windows 10

Question 2

A company's security policy does not allow USB drives to be available in workstations. However, an exception needs to be made for a user. The network administrator changes the policy for the user. Which of the following commands should the administrator run on the user's workstation?

Accepted Answer

A)  chkdsk 
B)  netstat 
C)  gpupdate 
D)  diskpart

Question 3

A customer's computer is having difficulty opening programs and regularly receives error messages regarding low system resources. Which of the following performance setting changes would BEST help the customer temporarily until a proper upgrade can be made?

Accepted Answer

A)  Data execution prevention 
B)  Page-file size 
C)  Visual effects 
D)  Processor scheduling

Question 4

A folder on an NTFS volume has the following permissions enabled for the administrators group: full control, modify, and write. A technician adds a permissions entry to the folder's security settings, denying the administrators group write and modify access. Which of the following permissions will the administrators group effectively have? (Choose two.)

Accepted Answer

A)  Write 
B)  Read 
C)  Full control 
D)  Modify 
E)  Execute
F) Special permissions

Question 5

A desktop technician is attempting to upgrade several machines to Windows 10. After realizing there is only one disc for the installation, the technician decides to upgrade over the network. Which of the following boot methods initiates such an upgrade?

Accepted Answer

A)  SSD 
B)  Optical drive 
C)  Flash drive 
D)  PXE

Question 6

A technician is troubleshooting an issue affecting all company laptops. All the laptops have exactly the same hardware. The screens present glitches every time the users move their mouse pointers over the screen. The technician discovers there was a recent OS update deployed throughout the company, which includes new versions for video drivers. Restarting the laptop in safe mode will not present the issue. Which of the following should the technician do NEXT?

Accepted Answer

A)  Roll back the video card device drivers for all computers and escalate the issue to the video card vendor. 
B)  Remove the current video drivers from all computers and advise users to work this way until the issue gets fixed. 
C)  Advise all users to work in safe mode until the issue gets fixed and escalate the issue to the video card vendor. 
D)  Reinstall the OS on all devices in the company to eliminate any traces of the current video drivers, then rerun the updates manually excluding the video drivers.

Question 7

An executive has contacted you through the help-desk chat support about an issue with a mobile device. Assist the executive to help resolve the issue. INSTRUCTIONS Select the MOST appropriate statement for each response. If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.  Let's take a look at your phone settings.   Please change the port number on your mail settings to 993. Which of the following should be done NEXT?

Accepted Answer

A)  Close the ticket out 
B)  Educate the user on the solution that was performed 
C)  Tell the user to take time to fix it themselves next time 
D)  Send an email to Telecom to inform them of the issue and prevent reoccurrence

Question 8

An application is installed and configured locally on a workstation, but it writes all the save files to a different workstation on the network. Which of the following accurately describes the configuration of the application?

Accepted Answer

A)  Network-based 
B)  Client/server 
C)  Application streaming 
D)  Peer-to-peer

Question 9

An employee contacts the help desk because the battery in a company-provided smartphone lasts only a short period of time when the worker is in the office. Which of the following would MOST likely reduce this symptom? (Select TWO).

Accepted Answer

A)  Close applications when tasks are completed. 
B)  Increase the time to dim the screen automatically. 
C)  Increase the frequency for syncing corporate email. 
D)  Set the smartphone display to maximum brightness. 
E)  Connect to the office WiFi network automatically.
F) Disable 802.11ac and use mobile data exclusively.

Question 10

With which of the following types is a man-in-the-middle attack associated?

Accepted Answer

A)  Brute force 
B)  Spoofing 
C)  DDoS 
D)  Zero-day

Question 11

A security team is auditing a company's network logs and notices that a USB drive was previously inserted into several of the servers. Many login attempts were then successfully performed using common login information. Which of the following actions should be taken to close the vulnerability? (Select two.)

Accepted Answer

A)  Disable guest account 
B)  Remove admin permissions 
C)  Modify AutoRun settings 
D)  Change default credentials 
E)  Run OS security updates
F) Install a software firewall

Question 12

Users notify the help desk of an email that was just received. The email came from the help desk's email address and asked the users to click on an embedded link. This email is BEST described as:

Accepted Answer

A)  phishing. 
B)  zombie. 
C)  whaling. 
D)  spoofing.

Question 13

A Mac user needs to configure a network device using a serial connection to enable a remote network connection. Which of the following utilities would MOST likely be used to make the necessary changes?

Accepted Answer

A)  Terminal 
B)  Disk maintenance 
C)  iCloud 
D)  Image recovery

Question 14

Joe, a technician, is configuring advanced security settings on a SOHO router. Joe cannot locate the settings he intends to change, but the online vendor documentation has instructions for configuring those settings. Which of the following should the technician perform?

Accepted Answer

A)  Configure content filtering 
B)  Check for a firmware update 
C)  Disable the SSID broadcast 
D)  Change the firewall settings

Question 15

A technician is removing malware from a workstation. The malware was installed via a phishing attack, which was initiated from a link that was included in an email. Which of the following should the technician do to address this issue? (Choose two.)

Accepted Answer

A)  Ensure the anti-rootkit utility is up to date and run it to remove the threat. 
B)  Update the host firewall to block port 80 on the workstation. 
C)  Restore the system using the last known-good configuration from the recovery console. 
D)  Ensure antivirus is up to date and install the latest patches. 
E)  Educate the user on verifying email links by hovering over them before clicking.
F) Ensure endpoint protection is up to date and run the utility to remove the threat.

Question 16

A technician is encrypting the company's laptops using BitLocker, but some of the laptops do not have a built-in TPM. Which of the following would enable the technician to use BitLocker on these machines?

Accepted Answer

A)  A USB key 
B)  A firmware update 
C)  A local disk 
D)  Two-factor authentication

Question 17

A user's corporate email is missing the shared inbox folders that were present before the user went on vacation. The technician verifies the user is connected to the domain and can still send and receive email. Which of the following is MOST likely causing the missing folders issue?

Accepted Answer

A)  The Internet security options have changed 
B)  The operating system updates have changed 
C)  The network directory permissions have changed 
D)  The user account permissions have changed

Question 18

Which of the following is the MOST common method of allowing outside access through a wireless SOHO router for specific program access?

Accepted Answer

A)  Enabling port forwarding 
B)  Create a content filter whitelist 
C)  Increasing radio power levels 
D)  Properly placing access points

Question 19

A technician needs to connect to a network switch in a remote location. The technician wants to make sure the data passed over the wire is encrypted so it cannot be read by someone using a sniffer. Which of the following connection protocols should the technician use?

Accepted Answer

A)  Telnet 
B)  SSH 
C)  SMB 
D)  HTTP 
E)  SFTP

Question 20

Several users at an office have noticed their computers have been behaving erratically over the past hour. A technician suspects there may be a network worm or a hardware failure because all the affected computers were purchased together. Which of the following should the technician perform FIRST?

Accepted Answer

A)  Download antivirus updates 
B)  Update the device drivers 
C)  Quarantine the affected systems 
D)  Perform hardware diagnostics

Exam 2: CompTIA A+ Certification Exam: Core 2