An Office Manager Emails a Technical Support Contractor About a New

Multiple Choice

An office manager emails a technical support contractor about a new desktop for one of the workers. The office manager provides a specific configuration for the desktop. The technician notes the request will require the purchase of a new system. New system purchases are not in the scope of the support agreement. Which of the following should the technician do NEXT?

A) Create a risk analysis report for review
B) Submit a change order for approval
C) Insist the worker accepts the standard desktop
D) Document the request and place the order