Multiple Choice
A customer brings an old PC to a computer repair shop and asks for advice with regard to its repair or replacement. The PC has numerous errors during the boot process and is running a very outdated operating system. Which of the following should the technician do?
A) Ask if the customer would like to donate the PC to a school
B) Offer to sell a slightly newer computer to the customer
C) Work on the computer and bill the customer for the time
D) Advise the customer that the cost of repair is more than a new PC
Correct Answer:

Verified
Correct Answer:
Verified
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