A Smartphone User Receives Notice That a Threshold for High-Speed

Multiple Choice

A smartphone user receives notice that a threshold for high-speed data usage, despite the user's usage behaviors being unchanged from previous periods. Which of the following troubleshooting steps should the user take FIRST?

A) Check network access permissions on recently loaded applications.
B) Limit data usage to WiFi networks only.
C) Wipe the device and restore to the factory default.
D) Change the lock screen password.