If a Company Wanted to Keep Its Salespeople Within the Company

Multiple Choice

If a company wanted to keep its salespeople within the company but wanted to outsource non-sales jobs,all of the following jobs could be outsourced EXCEPT

A) answering customer inquiries about installation
B) shipping product to customers
C) setting appointments for sales calls
D) sending bills to customers and following up to make sure they are paid
E) providing customers with pricing and product information before the sale