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Seamless Integration Is a Goal for Many Companies but Is

Question 20

Multiple Choice

Seamless integration is a goal for many companies but is not yet reality for most.Which of the following is NOT an example of seamless integration?


A) buying a product online and then returning it to a retail store
B) buying a product at a retail store and taking it back to the store for a refund
C) buying a product online and picking up the product at a retail location
D) calling a customer service rep on the phone to inquire about an order placed through the company's website
E) getting a quote from a salesperson and then completing the order process through the company's website

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