After Enjoying 17 Years with Her Chevy Citation,Tracey's Mechanic Told

Multiple Choice

After enjoying 17 years with her Chevy Citation,Tracey's mechanic told her that it would cost more to fix the transmission than the car was worth.She decided it was time for a new car.In which stage of the buying process is Tracey involved?

A) Product selection
B) Need recognition
C) Information search
D) Product examination
E) Product purchase