Employees and Customers Are Treated Like a Family at State

Multiple Choice

Employees and customers are treated like a family at State Street Coffee House. Jason and Jill, the owners, work to encourage unity to increase their employees' job satisfaction and commitment. At their coffee house, Jason and Jill have built a(n)

A) market culture.
B) goal-driven agenda.
C) bureaucracy culture.
D) clan culture.
E) adhocracy culture.