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    A Guide to Service Desk Concepts
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    Exam 1: Introduction to Service Desk Concepts
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    Web 20 Is a Concept That Emphasizes Enabling Web Users to to Interact
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Web 20 Is a Concept That Emphasizes Enabling Web Users to to Interact

Question 9

Question 9

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Web 2.0 is a concept that emphasizes enabling web users to interact, collaborate, and generate content, rather than passively view content created by others.

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