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    A Guide to Service Desk Concepts
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    Exam 5: The Technology Component: Service Desk Tools and Technologies
  5. Question
    Faxed Incidents and Service Requests Are Typically Logged the Same
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Faxed Incidents and Service Requests Are Typically Logged the Same

Question 32

Question 32

True/False

Faxed incidents and service requests are typically logged the same way as telephone calls.

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